Privacy Policy

1. Overview

TumainiBridge (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse organisation profiles, use the submission portal, or contact us.

2. Information we collect

• Information you provide directly: name, email address, organisation name, and any other details you submit through the contact form, organisation submission form, or editorial review flow.
• Automatically collected information: IP address, browser type, device information, pages visited, and the dates and times of visits. This is collected through standard server logs and analytics tools.
• Cookies and similar technologies: we use cookies and local storage to remember preferences, support site functionality, and understand how visitors use the platform.

3. How we use information

We use the information we collect to:

• Operate and improve the platform and its features.
• Process organisation submissions and communicate with submitters.
• Respond to questions, feedback, or support requests.
• Monitor site usage and diagnose technical issues.
• Comply with applicable legal obligations and protect our rights.

4. How we share information

We do not sell personal information. We share information only with trusted service providers who help us operate the platform (for example, hosting, analytics, and email delivery), and only when required by law or to protect our rights and safety.

5. Data security

We use industry-standard measures to protect data, including encrypted connections and access controls. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at the email address below.

8. Children’s privacy

The platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact us

If you have questions about this Privacy Policy, please contact us at privacy@tumainibridge.org.